Privacy policy

 

Privacy Policy

Welcome to the world of privacy at MADINA ISLAMIC BOOKSTORE Pty Ltd ("we" or "our"). This Privacy Policy is your gateway to understanding how we diligently collect, use, store, and share your personal information when you engage with or make a purchase from our websites and related mobile applications (collectively, the "Site"), as well as any information gathered or maintained by MADINA ISLAMIC BOOKSTORE PTY LTD (ABN: 73 655 255 717) or any of its subsidiaries.

Rest assured, we handle your personal information in strict accordance with applicable laws. If you prefer a specific format of this Privacy Policy, please feel free to contact us at info@madinaislamicbookstore.com, and we will promptly accommodate your request.

Collection and Retention of Personal Information

When you visit our Site, we automatically collect specific details about your device, including web browser information, IP address, time zone, and select cookies installed on your device. As you navigate our Site, we also gather insights about the web pages or products you view, the sources that led you to our Site, and your interactions within it. Additionally, we may obtain location data from your mobile device if you've enabled such data collection.

We utilize various technologies to collect this "Device Information," including:
- "Cookies," which are data files placed on your device and typically include an anonymous unique identifier. For more information on cookies and how to disable them, please visit [http://www.allaboutcookies.org](http://www.allaboutcookies.org).
- "Log files" that record actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels," which are electronic files documenting your browsing behavior.

When you make a purchase or attempt to do so through the Site, we collect specific details from you, such as your name, billing and shipping addresses, email address, phone number, payment information (including credit card numbers), and order history. We term this information "Order Information."

Furthermore, when we engage with you through the Site or otherwise, we may collect essential information for our business functions, encompassing your name, address, email, phone number, payment details, and order history. We refer to this as "Other Information."

Within this Privacy Policy, "Personal Information" encompasses Device Information, Order Information, and Other Information, as it pertains to information that can be associated with you or your household, directly or indirectly.

In the past 12 months, we may have collected Device Information and Order Information through the aforementioned technologies and sources if you visited our Site or placed an order with us. Once obtained, this information may reside with Shopify, third-party logistics providers, and our internal IT framework.

Utilization of Your Personal Information

We employ the Order Information we collect to fulfil orders placed on the Site, including processing payments, coordinating shipments, and generating invoices or order confirmations. Additionally, we use Order Information to:
- Engage with you
- Scrutinize orders for potential risks or fraudulent activity
- Provide information or advertising about our products or services in accordance with your preferences

We leverage Device Information, particularly your IP address, to screen for potential risks and fraudulent activities, as well as to enhance and optimize our Site. This includes generating analytics on how customers interact with our Site and evaluating the effectiveness of our marketing and advertising campaigns. Device Information also serves to offer targeted advertising and location-based services.

As we engage with you, we may collect essential information, such as your name, address, email, phone number, payment data, and order history, which is necessary for our business operations, especially if we engage you as an independent contractor.

In the past 12 months, we may have used your Personal Information for the purposes delineated above.

Legal Basis for Processing Personal Information

Depending on the nature and purposes of processing, our basis for processing may include pursuing our legitimate interests or those of a third party, complying with legal obligations, or fulfilling contractual obligations. We do not foresee your Personal Information undergoing automated decision-making.

Sharing Your Personal Information

We collaborate with third parties to assist us in using your Personal Information, as detailed above. For instance, we rely on Shopify to power our online store, and you can find more on how Shopify employs your Personal Information (https://www.shopify.com/legal/privacy). We also utilize Google Analytics to comprehend how our customers use the Site, with further information available regarding Google's usage of your Personal Information (https://www.google.com/intl/en/policies/privacy/), along with an opt-out option (https://tools.google.com/dlpage/gaoptout).

We may disclose your Personal Information to third parties in compliance with applicable laws, such as responding to a subpoena, search warrant, or other lawful requests, or to protect our rights. We might also share your Personal Information with other companies within our group and with third parties in connection with business investments, sales, or acquisitions.

In the past twelve months, we may have shared your Personal Information with any of the aforementioned third parties for the purposes specified.

Personal Information of Third Parties

If you provide us with Personal Information about third parties, you acknowledge having informed them of and gained their consent for our use, collection, and disclosure of their Personal Information, including the purposes outlined in this Privacy Policy.

International Transfer of Personal Information

Sharing your Personal Information may necessitate transferring it beyond your home country. If you are in the European Economic Area (EEA), this

might involve transfers to countries outside the EEA, including the UK and Guernsey. Similarly, if you are in the UK or Guernsey, data may be transferred outside of these regions. Some of these countries may not have equivalent data privacy laws. If you are in Australia, your Personal Information might be shared with the following countries: New Zealand, European Union, United Kingdom, Canada, and the United States.

We will ensure that such transfers comply with applicable laws, and, if needed, are governed by data transfer agreements designed to safeguard your personal data. If you wish to obtain copies of these agreements or seek further information on our international data transfer policies, please contact us using the provided contact information.

Direct Marketing

We engage in direct marketing only if you have provided your information for that purpose or granted consent. If you opt to receive direct marketing communications from us, we may contact you from time to time via various channels, including mail, telephone, email, SMS, or social media platforms. This may include information on our products, services, and those of our business partners, as relevant to your interests.

You always retain the option to cease receiving direct marketing communications from us by opting out. Our communications will include instructions on how to do so, and we pledge to fulfil your request promptly and in compliance with applicable laws.

Behavioural Advertising

As previously mentioned, we use Personal Information to furnish you with targeted advertisements or marketing communications we believe may align with your interests. To gain further insight into how targeted advertising functions, you can visit the Network Advertising Initiative's educational page (http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).

To opt out of targeted advertising, you can use the following links:
- [Facebook](https://www.facebook.com/settings/?tab=ads)
- [Google](https://www.google.com/settings/ads/anonymous)
- [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

Furthermore, you can opt out of some services by visiting the Digital Advertising Alliance's opt-out portal (http://optout.aboutads.info/).

Do Not Track

Please note that we do not alter our Site's data collection and usage practices when we detect a "Do Not Track" signal from your browser.

Your Rights

If you are a European resident, you possess the right to access your personal information held by us and to request correction, updates, or deletion of your personal information. To exercise this right, please contact us through the contact information provided below.

If you are a European resident, you should know that we process your information to fulfil contracts with you or to pursue legitimate business interests. Additionally, your data may be transferred outside of Europe, including to Canada and the United States.

For all dealings governed by Australian law, requests will be managed in compliance with applicable Australian privacy laws.

Data Retention

When you place an order through the Site, we retain your Order Information:
- As long as needed for our legitimate purposes or to fulfil the purposes for which it was collected
- As long as required to perform our contractual obligations
- As long as we have your consent
- For the period mandated or permitted by applicable laws or regulatory obligations

We will delete or anonymize your personal data when it is no longer required.

Changes

This Privacy Policy may undergo updates periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of our website, services, correspondence with us, or provision of Personal Information after such updates signifies your agreement with the revised terms. Be sure to revisit this Privacy Policy occasionally for any changes, and note the "last updated" date at the beginning of the policy when we make revisions.

Dispute Settlement

Any dispute, claim, or controversy arising from or related to this Privacy Policy will be addressed in accordance with the Dispute Resolution provisions outlined in our Terms of Service.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see [here](https://www.shopify.com/legal/cookies). We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.